Privacy Policy

Galaxy Zone® USA > Privacy Policy

Privacy Policy for Galaxy Zone LLC

Effective Date: May 22, 2022

At Galaxy Zone LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make purchases from our website, interact with our services, or communicate with us. Galaxy Zone LLC, registered in Wyoming, USA, operates as an online retailer, wholesaler, and dropshipping business. We are committed to ensuring that your data is handled responsibly and transparently in accordance with applicable laws.

  1. Information We Collect

We collect personal information from customers, website visitors, and business partners to provide and improve our services. This may include:

  1. Personal Identifiable Information (PII):
    • Name, email address, phone number, and shipping/billing address.
    • Payment information such as credit/debit card details (processed securely through third-party payment providers).
  2. Account Information:
    • Login credentials (if you create an account).
  3. Order Information:
    • Products purchased, order history, and shipping details.
  4. Technical Data:
    • IP address, browser type, operating system, and access times via cookies and similar technologies.
  5. Communication Data:
    • Correspondence through email, social media, or chat.
  6. Business Information (Wholesale Clients):
    • Business name, VAT/tax ID, and contact person information.
  1. How We Use Your Information

The personal data we collect is used to:

  • Process and deliver your orders, including shipping and returns.
  • Manage your account and provide customer support.
  • Send order confirmations, receipts, and updates on your transactions.
  • Improve our website, products, and services through analysis of user behavior.
  • Send promotional offers, newsletters, or marketing communications (with your consent).
  • Detect and prevent fraud or unauthorized activities.
  • Comply with legal obligations, such as tax regulations.
  1. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for business purposes, including:

  • Payment Processors: To facilitate secure payment transactions.
  • Shipping and Fulfillment Partners: For order delivery and tracking.
  • Marketing Partners: For email marketing or advertisements (if you opt-in).
  • Drop shipping Suppliers: For order fulfillment when products are sourced directly from them.
  • Legal Authorities: When required by law or in response to valid legal processes.
  1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies, but some site functions may become limited.

  1. Your Rights and Choices

Depending on your location and applicable laws, you have the following rights:

  • Access Your Information: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from promotional emails at any time.
  • Data Portability: Receive your data in a structured format.

To exercise your rights, please contact us at admin@egalaxyz.com.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. We use encryption, secure payment gateways, and limit data access to authorized personnel only.

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Customer order information, for example, may be retained for tax and accounting purposes.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

  1. Children’s Privacy

Galaxy Zone LLC does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such data, we will promptly delete it.

  1. International Data Transfers

As a U.S.-based company, your personal data may be processed and stored in the United States. If you are located outside the U.S., your information may be transferred to a jurisdiction with different data protection laws than those in your country.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or regulatory requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Galaxy Zone LLC
Email: admin@egalaxyz.com
Phone: +1 (646) 930-5656
Address: 30N Gould ST, STE 4000 Wyoming 82801, USA

Thank you for trusting Galaxy Zone LLC with your personal information. Your privacy matters to us!

 

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